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Support Staff Seminar
August 17, 2011

Holiday Inn Hotel & Suites
St. Cloud, MN 56301
1-320-253-9000

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Education, networking and fun are important for EVERYONE in the mutual insurance business! Please take this opportunity to spend a day having fun and share ideas with other support staff members. This seminar is designed for mutual insurance company and agency secretaries, office assistants, customer service representatives or anyone else who provides support to your company or agency. Application will be made for 3 hours of non-company continuing education credit.

Registration

Early registration fee on or before July 29, 2011.

$90 member early registration ($100 member late registration)
$125 non-member early registration ($135 non-member late registration)

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Schedule

8:30 a.m.

Registration & Coffee

9:15 a.m.

The 'H' Factor Lynda Nordstrom, RAM Mutual

9:45 a.m.

Memory and Multi-Tasking - Peter Amberg, Big Stone Therapies

10:50 a.m.

Protecting Policyholder Data - Jason Buetow, Rural Computer Consultants

11:40 a.m.

LUNCH

12:15 p.m.

The Fine Art of Wine Tasting and Chocolate!

1:05 p.m.

Round Table Discussions - Part 1

2:10 p.m.

Round Table Discussions - Part 2 (Family Feud Style)

3:10 p.m.

Final Announcments

Cancellation Policy

  • Cancellation notices received on or before July 29, 2011 are 75 percent refundable.
  • Cancellation notices received July 30 – August 11, 2011 are 50 percent refundable.
  • No refunds are available after August 11, 2011. You may substitute a participant at no additional charge.
  • All registration cancellations and transfers must be made in writing and sent to info@mafmic.org or faxed to (320) 271-0912.